Terms & Conditions

Not an emergency service

Mindfully Yours is not an emergency service. If you or someone else is in immediate danger, call 112. For free mental health support at any time, call Tele-MANAS on 14416 or 1-800-891-4416.

What the AI can and cannot do

Our AI offers everyday support, guided self-care and help finding the right care. It is not a doctor or a therapist, and it does not diagnose conditions or prescribe treatment.

Therapists

Therapy sessions are with qualified mental health professionals who apply to join Mindfully Yours and are reviewed by our team.

Your account

Keep your login details private, and tell us straight away if you think someone else has used your account. Please keep the details you give us accurate and up to date.

Subscriptions and payments

Everyone starts with 15 free minutes with the AI. After that, some features need a subscription, and therapy sessions have a session fee. You will always see the price in the app before you pay.

Our Refund and cancellation policy explains how cancellations and refunds work.

Using Mindfully Yours with care

Please use Mindfully Yours respectfully. Do not misuse the service, harass therapists or other people, or try to access accounts or information that are not yours.

Changes to these terms

We may update these terms from time to time. When we do, we will post the new version on this page with the date it was updated.

Governing law

These terms are governed by the laws of India.